Contact
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Please note that our Ticketing and Customer Service departments will be closed on December 25, as well as January 1-January 7 for winter break. Our phone lines will be closed during these times, and email responses may be slower than usual.
Symphony Hall Box Office (In Person)
We have modified our Box Office processes for the 2024-25 performance season, and the in-person box office at Symphony Hall will abide by the hours below. During hours when the Box Office is closed, tickets will be available for purchase online at bso.org/events, and by phone at the hours listed below.
Box Office Hours for the week of December 22, 2024:
Sunday, December 22: 9am-8pm
Monday, December 23: 9am-8pm
Tuesday, December 24: 9am-3:30pm
Wednesday, December 25: Closed
Thursday, December 26: Closed
Friday, December 27: 4pm-8pm
Saturday, December 28: 12pm-8pm
Box Office Hours for the week of December 29, 2024:
Sunday, December 29: 11:30am-3:30pm
Monday, December 30: Closed
Tuesday, December 31: 4:30pm-8:30pm
Wednesday, January 1: Closed
Thursday, January 2: Closed
Friday, January 3: Closed
Saturday, January 4: Closed
Box Office Hours for the week of January 5, 2024:
Sunday, January 5: Closed
Monday, January 6: Closed
Tuesday, January 7: Closed
Wednesday, January 8: Closed
Thursday, January 9: 12pm-8pm
Friday, January 10: 10am-5pm
Saturday, January 11: 12:30pm-8:30pm
Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115
Tanglewood Box Offices (In Person)
Main Gate Box Office Hours:
Closed for the season
Ozawa Hall Box Office
Closed for the season
Linde Center Box Office
Opens two hours prior to concert time
Tanglewood
297 West Street
Lenox, MA 01240
Main Telephone Number
617-266-1492
Ticketing and Customer Service Contact Info
Ticketing and Customer Service Phone Number:
617-266-1200
888-266-1200 (toll-free)
Ticketing and Customer Service Phone Hours:
Monday-Friday: 10am-4pm
Saturday: 12:30pm-4:30pm
Ticketing and Customer Service Email: customerservice@bso.org
Subscriptions Office Phone Line: 617-266-7575
Toll Free: 888-266-7575
Monday-Friday: 10am-4pm EST
The subscriptions phone line is closed Saturday and Sunday.